Delivery Services are no longer “nice to haves.” Your patients expect the option of having their medications delivered to their homes, and pharmacists are happy to comply. But medication deliveries require a few extra steps.
The PrimeDELIVERY solution offers secure, on-time medication deliveries that meet all regulatory requirements. And best of all, records flow seamlessly back to the PrimeRx™ operating system.
All prescriptions set for delivery are marked as “out for delivery” in the pharmacy’s system. Once the delivery is actually made, that notation is changed to “delivered.” If a prescription needs to be returned to the pharmacy, the patient record will automatically be updated.
Undelivered medications are returned to inventory, with stock levels automatically adjusted
The system generates an advance electronic signature request to the patient ahead of a scheduled delivery. The patient provides a signature, which is transmitted back to the pharmacy via PrimeDELIVERY. The process is HIPAA-compliant with all signatures added to the patient’s record.
A patient can sign once to accept multiple prescriptions. The system also allows a patient to “uncheck” specific prescriptions they may not wish to take delivery of at that specific time
All data is encrypted and remains highly secure throughout the transaction
All remote transactions are automatically uploaded to a patient’s record. This allows the pharmacist to accurately track patient adherence and/or medication therapy progress, while also ensuring full compliance with all record keeping requirements
The PrimeRxPAY solution allows pharmacies to seamlessly manage co-pay collections and issue receipts. Following is a brief overview of how the process works:
Once a pharmacy processes a prescription for delivery, the next step is execution of the actual delivery process.
Many pharmacies choose to manage their own delivery services, with their own designated vehicles and drivers. PrimeRx™ offers route optimization services through Google Maps that ensure drivers follow the most logical, expeditious routes.
PrimeRx™ allows pharmacies to integrate directly with delivery providers that include:
Medication courier service that provides coverage throughout New York, New Jersey, Connecticut, Pennsylvania, and California.
Seamlessly connects pharmacies to a network of trained, professional couriers for last minute delivery services.
As a pharmacy manager, helping your patients adhere to their medication routine and stay on track with their prescriptions is one of your most important jobs. It makes sense that the easier you can make it for your customers to get the prescriptions they need, the more likely they are to stick to their medication protocols, and the better their chances for a positive outcome. A medication delivery system is a smart way to make that happen.
PrimeDELIVERY makes it simple for patients to receive prescriptions reliably and safely by shipping them straight to their door. No need for patients to drive to the pharmacy or wait in long lines. Through PrimeDELIVERY, they get the medications they need, when they need them, using pharmacy delivery software that directly integrates with PrimeRx.
PrimeRx is a robust suite of pharmacy administration tools that streamlines the processes involved in managing your independent pharmacy business and so you can focus on taking care of your patients. It is available as our original PrimeRx Legacy package, or cloud-based PrimeRxCLOUD software.
With PrimeRx, you can track and order inventory, digitize records, generate reports, keep track of employees and patients across multiple locations, and much more. Including prescription delivery makes PrimeRx even more powerful.
Some pharmacy managers choose to organize their own shipping solutions, with drivers employed by them. However, PrimeDELIVERY medication delivery also gives you additional prescription delivery options by integrating with third-party shipping and courier providers Rx2Go (New York, New Jersey, Connecticut, Pennsylvania, and California) and Script Drop.
Through the PrimeDELIVERY system and PrimeRx, pharmacy managers and patients have access to an array of useful features and benefits. These include:
Keep tabs on prescriptions while they are in transit with the PrimeRx prescription tracking system. You’ll see notifications when a shipment is out for delivery, and when it arrives, with any returns automatically updated in the patient’s record.
Identifying and overcoming barriers to patient adherence is the job of every caregiver, and as a pharmacy manager, you can do your part by implementing the PrimeDELIVERY medication delivery system. In addition, PrimeRx features many tools that help you stay in touch with patients so you can better meet their needs.
The PrimeDELIVERY Mobile App works with Android and Apple IOS devices. This delivery app for drivers allows them access to PrimeDELIVERY via phone or tablet to manage transactions. It interfaces with PrimeRx and PrimePOS, and complies with federal HIPAA regulations.
The PrimeRx pharmacy management system already helps you keep track of inventory and alert you when stocks are low on important medications. PrimeDELIVERY automatically updates stock levels when undelivered medications are returned.
PrimeRx pay keeps track of co-pays and when payments are due, and sends a text alerting patients. Your customers can make payments remotely and securely and get a receipt when the transaction is complete. This makes delivery co-pays simpler and more efficient.
PrimeDELIVERY makes the process of signing for medication shipments simple for your customers. Before the delivery arrives, PrimeDELIVERY sends an electronic request and transmits the patient’s signature back to the pharmacy, where it is added to the patient’s record.
As part of the PrimeRx ecosystem, PrimeDELIVERY pharmacy delivery software adheres to our dedicated protocols for complying with the federal Health Insurance Portability and Accountability Act. That means protecting sensitive patient information throughout the ordering, shipping, and payment process.
PrimeDELIVERY works hand-in-hand with PrimeRx. Whether you use our enterprise PrimeRx system or our innovative PrimeRxCLOUD, security is a top priority. We protect patient information while maintaining compliance with regulations.
The PrimeDELIVERY medication delivery system keeps track of patient signature for deliveries and HIPAA Acknowledgment. This makes life easier for your patients, and reduces redundant signature requests. When the system has a patient’s HIPAA Acknowledgment signature on file, it won’t request it again for six years.
PrimeDELIVERY automates many record keeping functions, making it easy for you to keep track of shipments, patient signatures, prescription delivery requests, and returned medications. The system updates patient records automatically, saving you a few steps and helping to streamline the process.
The PrimeDELIVERY medication delivery system gives you the tools you need to get prescription medication in the hands of your patients without them having to leave their home. This benefits all of your customers, but is especially significant for patients who no longer drive, or have trouble navigating public spaces. When patients can stick to their medication protocols, they see better outcomes.
PrimeRx and PrimeDELIVERY have the power to improve your pharmacy business, streamline processes, and help you better serve your patients. To find out how we can help your business, schedule a demo today.
QUICKLINKS
CONTACT US
(516) 408-3999 or (866) 495-3999
Fax: (516) 408-3992
HOURS OF OPERATION
MARKET HOURS OF OPERATION
SIGN UP FOR OUR NEWSLETTER!
© 2024 All rights reserved by Micro Merchant Systems, Inc.
