Mail Order Pharmacy Management System

Mail Order pharmacies are changing the way patients access their medications. PrimeRx™ is ready to help with user-friendly solutions for comprehensive pharmacy needs.

What to Look for in a Mail Order Pharmacy Management System

Mail Order pharmacies take pride in ensuring patients have a full-service pharmacy experience – with the added benefits of convenient, on-time deliveries. PrimeRx addresses the unique needs of these pharmacies with a single-platform solution. A single system that brings together the many moving parts of your pharmacy’s operations.

Workflow Efficiency

Easy-to-use process for managing core dispensing and refill workflows
Ability to customize key functions to reflect unique pharmacy needs
Ability to maintain comprehensive records for each patient that can be easily updated
Prescription processing
- Electronic prescription processing
- Fax capabilities
Insurance verification
Automatic claims filing
Extensive report capabilities
Automatic inventory management

Dispensing Efficiency

Prescription Validation
Label generation
Cycle Filling
Batch Filling.
Automated Refills
- Refill program consent/compliance capability
Physician order form processing
“Red Flag” alerts regarding potential patient risks
Access to patient medication information in multiple languages and formats

Delivery Management

Integration with third-party shipping providers
Label and packaging generation
Coordination with delivery/courier service providers

Patient Access/Convenience

Online/Mobile/App access for 24/7 refills orders
Secure copay collection
Remote signature capability
Tracking capabilities
Customer service accessibility
- Text/Email capabilities
eVoucher access for copay management

Visibility

Real-time access to all pharmacy operations
- Inventory
- Dispensing queues
- Sales/Revenue.
Patient account access
- Ability to view medication history
- Ability to order refills
- Shipment tracking

Point-of-Sale

Secure payment processing

Compliance/Regulatory

Seamless compliance with each state’s controlled substance reporting requirements
Automated process for auto refill program management
Seamless compliance with payer reporting requirements

Customer Service

24/7 service options, with fast access to trained technicians

PrimeRx for Mail Order Pharmacies

The PrimeRx pharmacy management system offers comprehensive functionality for technology-based mail-order pharmacies. Our user-friendly solution is highly-intuitive, and allows pharmacies to seamlessly manage all tasks with the highest levels of automation and efficiency. Your patients benefit from an easy ordering process, and accurate, timely, and secure medication deliveries.

FAQs

What is a mail-order pharmacy, and how does it work with PrimeRx?

A mail-order pharmacy allows patients to receive their medications directly at home through postal services, offering convenience and often cost savings. PrimeRx provides a comprehensive pharmacy management system tailored for mail-order pharmacies, enabling efficient management of tasks such as prescription processing, inventory control, and patient communications. This system ensures that pharmacies can deliver medications accurately and promptly to patients.

PrimerX

How can I order my prescription through PrimeRx’s mail-order service?

To order prescriptions through a pharmacy utilizing PrimeRx’s mail-order service, follow these steps:

Prescription Submission: Your healthcare provider can send your prescription electronically, by fax, or by mail to the pharmacy.
Pharmacy Processing: The pharmacy uses the PrimeRx system to process your prescription, verify insurance details, and prepare the medication.
Delivery: Once processed, the pharmacy ships the medication to your specified address.

For specific instructions, contact your pharmacy directly, as procedures may vary.

Are mail-order prescriptions safe and secure?

Yes, mail-order prescriptions are designed to be safe and secure. Pharmacies using PrimeRx’s system adhere to strict protocols to ensure medication accuracy and patient confidentiality. The system includes features like “Red Flag” alerts for potential patient risks and maintains comprehensive patient records. Additionally, medications are shipped in secure, tamper-resistant packaging to protect them during transit.

Can I use my insurance with PrimeRx’s mail-order service?

Yes, you can use your insurance with pharmacies that operate using PrimeRx’s mail-order service. The PrimeRx system integrates with various insurance providers, facilitating seamless processing of claims and ensuring that your medications are covered according to your plan. It’s advisable to confirm with your specific pharmacy and insurance provider to understand coverage details and any potential out-of-pocket costs.

PrimeRx Plus

PrimeRx Plus package is our most comprehensive solution, offering a full suite of services to keep large-scale pharmacies running smoothly and efficiently. Our tool kit offers tools for POS and Delivery, Clinical Care Management, Medication Affordability, and more.