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From the Front Lines:
Pharmacists Weigh in on Refills Management

The pharmacy industry is always evolving, and at PrimeRx, we’re here to help you keep up with those changes.

We know how important a smooth refill process is—it’s not just about convenience. It’s about boosting revenue, improving Star Ratings, increasing reimbursements, cutting DIR fees, staying compliant, and most importantly, supporting better patient outcomes.

We recently chatted with two pharmacists who use PrimeRx—Hitesh Patel from Rapp’s Pharmacy in Trenton, NJ, and AJ Patel from Blake Pharmacy in New Port Richey, FL. They shared how PrimeRx has transformed their refill processes, making them more efficient and effective.

When so much is riding on your pharmacy’s success, having the right technology makes all the difference. As these stories show, PrimeRx isn’t just another tool—it’s the go-to solution for pharmacies looking to thrive.

Want to see what PrimeRx can do for your pharmacy? Let’s talk.

About PrimeRx

PrimeRx enhances your pharmacy’s financial health by streamlining operational workflows. With a team of pharmacists and business experts who understand the day-to-day challenges you face, we “speak the language of pharmacists” and know what it takes to improve the financial success of your business.

We offer solutions that address the specific needs of all pharmacy types — and your unique preferences.
Compare our package solutions.

Select a Package

PrimeRx Essentials Package

This package is a great solution for core functions and new pharmacies

Included Features:
Prior Authorization Manager
Electronic Signature Capture
Document Management Solution
Controlled Substance Reporting
(Includes 1 state)
PrimePORTAL
PrimeRx Owners App
Care Plan Management
Point Of Sale Bundle

PrimeRx Pro Package

The Pro Package includes advanced functionalities for more complex use cases

Included Features:
Prior Authorization Manager
Electronic Signature Capture
Document Management Solution
Controlled Substance Reporting
(Includes 1 state)
PrimePORTAL
PrimeRx Owners App
Care Plan Management
Point Of Sale Bundle
Patient Engagement Bundle
FillMyRefills™
Two-Way SMS
(Includes 3,000 messages/month)
Text2Pay

PrimeRx Plus Package

The Plus Package introduces Enterprise grade functionality for multi-store and health systems pharmacies

Included Features:
Prior Authorization Manager
Electronic Signature Capture
Document Management Solution
Controlled Substance Reporting
(Includes 1 state)
PrimePORTAL
PrimeRx Owners App
Care Plan Management
eFax
(Includes 1,000 pages/month)
Point Of Sale Bundle
Patient Engagement Bundle
FillMyRefills™
Two-Way SMS
(Includes 3,000 messages/month)
Text2Pay
Enterprise Bundle

  • PrimeRx
    Essentials
  • PrimeRx
    Pro
  • PrimeRx
    Plus
Included Features PrimeRx
Essentials
PrimeRx
Pro
PrimeRx
Plus
Included Features
Prior Authorization Manager
Electronic Signature Capture
Document Management Solution
Controlled Substance ReportingIncludes 1 stateIncludes 1 stateIncludes 1 state
Customer Portal
PrimeRx Owners App
Care Plan Management
eFaxIncludes 1,000 pages/month
Point Of Sale Bundle
Point of Sale
Delivery Management Solution
Patient Engagement Bundle
FillMyRefills™
Two-Way SMSIncludes 3,000 messages/monthIncludes 3,000 messages/month
Text2Pay
Enterprise Bundle
Custom Workflow
Task Manager
See a Demo
  • PrimeRx
    Essentials
  • PrimeRx
    Pro
  • PrimeRx
    Plus
Included Features PrimeRx
Essentials
PrimeRx
Pro
PrimeRx
Plus
Included Features
Electronic Signature Capture
Document Management Solution
Controlled Substance ReportingIncludes 1 stateIncludes 1 stateIncludes 1 state
PrimePORTAL
PrimeRx Owners App
CPESN
PrimeCOMM™Includes 3,000 messages/monthIncludes 3,000 messages/month
PrimeFax™Includes 1,000 pages/month
Point Of Sale Bundle
Point of Sale
Delivery Management Solution
Patient Engagement Bundle
FillMyRefills™
Two-Way SMS
PrimeRxPAY™
Enterprise Bundle
Prior Authorization Manager
Task Manager
Custom Workflow
See a Demo

Advancing Pharmacy, Enhancing Patient Care