From the Front Lines:
Pharmacists Weigh in on Refills Management
The pharmacy industry is always evolving, and at PrimeRx, we’re here to help you keep up with those changes.
We know how important a smooth refill process is—it’s not just about convenience. It’s about boosting revenue, improving Star Ratings, increasing reimbursements, cutting DIR fees, staying compliant, and most importantly, supporting better patient outcomes.
We recently chatted with two pharmacists who use PrimeRx—Hitesh Patel from Rapp’s Pharmacy in Trenton, NJ, and AJ Patel from Blake Pharmacy in New Port Richey, FL. They shared how PrimeRx has transformed their refill processes, making them more efficient and effective.
When so much is riding on your pharmacy’s success, having the right technology makes all the difference. As these stories show, PrimeRx isn’t just another tool—it’s the go-to solution for pharmacies looking to thrive.
Want to see what PrimeRx can do for your pharmacy? Let’s talk.
About PrimeRx
PrimeRx enhances your pharmacy’s financial health by streamlining operational workflows. With a team of pharmacists and business experts who understand the day-to-day challenges you face, we “speak the language of pharmacists” and know what it takes to improve the financial success of your business.
We offer solutions that address the specific needs of all pharmacy types — and your unique preferences.
Compare our package solutions.
Select a Package
PrimeRx Essentials Package
This package is a great solution for core functions and new pharmacies
Included Features:
Prior Authorization Manager
Electronic Signature Capture
Document Management Solution
Controlled Substance Reporting
(Includes 1 state)
PrimePORTAL
PrimeRx Owners App
Care Plan Management
Point Of Sale Bundle
PrimeRx Pro Package
The Pro Package includes advanced functionalities for more complex use casesIncluded Features:
Prior Authorization Manager
Electronic Signature Capture
Document Management Solution
Controlled Substance Reporting
(Includes 1 state)
PrimePORTAL
PrimeRx Owners App
Care Plan Management
Point Of Sale Bundle
Patient Engagement Bundle
FillMyRefills™
Two-Way SMS
(Includes 3,000 messages/month)
Text2Pay
PrimeRx Plus Package
The Plus Package introduces Enterprise grade functionality for multi-store and health systems pharmacies
Included Features:
Prior Authorization Manager
Electronic Signature Capture
Document Management Solution
Controlled Substance Reporting
(Includes 1 state)
PrimePORTAL
PrimeRx Owners App
Care Plan Management
eFax
(Includes 1,000 pages/month)
Point Of Sale Bundle
Patient Engagement Bundle
FillMyRefills™
Two-Way SMS
(Includes 3,000 messages/month)
Text2Pay
Enterprise Bundle
- PrimeRx
Essentials - PrimeRx
Pro - PrimeRx
Plus
Included Features | PrimeRx Essentials | PrimeRx Pro | PrimeRx Plus |
Included Features | |||
Prior Authorization Manager | |||
Electronic Signature Capture | |||
Document Management Solution | |||
Controlled Substance Reporting | Includes 1 state | Includes 1 state | Includes 1 state |
Customer Portal | |||
PrimeRx Owners App | |||
Care Plan Management | |||
eFax | Includes 1,000 pages/month | ||
Point Of Sale Bundle | |||
Point of Sale | |||
Delivery Management Solution | |||
Patient Engagement Bundle | |||
FillMyRefills™ | |||
Two-Way SMS | Includes 3,000 messages/month | Includes 3,000 messages/month | |
Text2Pay | |||
Enterprise Bundle | |||
Custom Workflow | |||
Task Manager | See a Demo |
- PrimeRx
Essentials - PrimeRx
Pro - PrimeRx
Plus
Included Features | PrimeRx Essentials | PrimeRx Pro | PrimeRx Plus |
Included Features | |||
Electronic Signature Capture | |||
Document Management Solution | |||
Controlled Substance Reporting | Includes 1 state | Includes 1 state | Includes 1 state |
PrimePORTAL | |||
PrimeRx Owners App | |||
CPESN | |||
PrimeCOMM™ | Includes 3,000 messages/month | Includes 3,000 messages/month | |
PrimeFax™ | Includes 1,000 pages/month | ||
Point Of Sale Bundle | |||
Point of Sale | |||
Delivery Management Solution | |||
Patient Engagement Bundle | |||
FillMyRefills™ | |||
Two-Way SMS | |||
PrimeRxPAY™ | |||
Enterprise Bundle | |||
Prior Authorization Manager | |||
Task Manager | |||
Custom Workflow | See a Demo |