Introduction
Pharmacists hardly need to be reminded of their heavy workloads, but what is surprising, is the apparent reluctance by many to take advantage of technology-based solutions that could help improve efficiency.  Solutions like real-time prescription benefit reviews, electronic vouchers, automated reporting, and refills management, to name a few.  These solutions exist, but many pharmacies do not take advantage.

Pharmacists are not alone in their apparent reluctance to wholeheartedly embrace technology.  Research by Alliance Tech found a “whopping  94% of businesses don’t leverage the software they purchase,” with a separate survey finding that 40% of small business owners “failed to see the relevance” of technology to their organization.