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2025 User Conference Agenda

Get ready for an exciting and interactive event designed to help you make the most of PrimeRx. The User Conference Meeting Agenda is packed with exclusive feature previews, hands-on training, expert insights, and plenty of networking opportunities.

*We are committed to accommodating a variety of dietary needs. Indian cuisine and certified Halal meal options will be available to ensure all guests can enjoy meals that meet their dietary preferences and restrictions.

Agenda

Explore the two-day agenda below.

Keynote

Discover pharmacy trends through expert-led keynotes.
The lobby of a hotel.

Agenda

Agenda may subject to change.

8:00 AM – 9:00 AM

  • Registration (w/ Coffee & Pastries)
    • Location: Foyer

9:00 AM – 10:30 AM

  • Keynote Presentation: Opening Session 
    • Location: Newport III (Grand Ballroom)
    • Presenter: Ketan Mehta, CEO, PrimeRx

10:30 AM – 11:00 AM

  • Vendor Showcase & Service Centers with Coffee Break
    • Location: Newport I & II

11:00 AM – 12:00 PM

  • Keynote Presentation: How to Get a Grip on Your Pharmacy with EOS   
    • Location: Newport III (Grand Ballroom)
    • Presenter:
      • Tim Tannert, President and Founder, CultureCures | Certified EOS Implementer®,  EOS Worldwide
  • PrimeRx Session: Introduction to PrimeRx POS + Demo
    • Location: Newport IV
    • PrimeRx Presenters:
      • Paul Jacobsen, Senior Product Manager
      • Jennifer Correa, Sales Engineer

12:00 PM – 1:00 PM

  • Lunch
    • Location: Liberty Ballroom
    • We accommodate dietary restrictions, including Indian and Halal options.
  • Exhibitor Hall Open
    • Location: Newport I & II

1:00 PM – 2:00 PM

  • Platinum Sponsor Presentation (Real Value Rx): Bringing Real Value to Your Pharmacy
    • Location: Newport III (Grand Ballroom)
    • Presenters:
      • Stephanie Zimmerman​, Director of Business Development, RealValue Rx
      • Luke Gunderson​, Executive Sales Director, RealValue Rx

2:00 PM – 3:00 PM

  • Sponsor Presentation (GeriMed): Enhanced Reimbursement for your Independent Community Pharmacy (Gerimed+PrimeRx Demo)
    • Location: Newport IV
    • Presenters:
      • Cole Page, VP of Sales, GeriMed
      • Tanner Cochran, Sales Manager, GeriMed
    • PrimeRx Demo Presenter: Jose Nunez, Account Executive
  • PrimeRx Session: Introduction to PrimeRx CLOUD + Demo
    • Location: Newport III (Grand Ballroom)
    • PrimeRx Presenters:
      • Bhargavi Ganivada, Director of Product, CLOUD
      • Jennifer Correa, Sales Engineer

3:00 PM – 3:30 PM

  • Vendor Showcase & Service Centers with Coffee Break
    • Location: Newport I & II

3:30 PM – 4:30 PM

  • Special Presentation: Leveraging Data from PrimeRx and CPESN to Offer Clinical Services
    • Location: Newport IV
    • Presenters:
      • Troy Trygstad, Executive Director, CPESN
      • Jennifer Correa, Sales Engineer, PrimeRx
  • PrimeRx Session: Introduction to PrimeRx MARKET + Demo
    • Location: Newport III (Grand Ballroom)
    • PrimeRx Presenters:
      • David Kirkus, VP of PrimeRx MARKET
      • Alexandra Resnick, Senior Product Manager
      • Kelsey Wesley, Sr. Business Analyst & Product Owner

4:30 PM – 5:30 PM

  • Keynote Presentation: Service as Our Superpower: Building Pharmacies that Save the Day
    • Location: Newport III (Grand Ballroom)
    • Presenter: Dr. Mayank Amin, Owner, Skippack Pharmacy Clinic

5:30 PM – 6:30 PM

  • Cocktails
    • Location: Foyer

7:00 PM – 8:00 PM

  • Dinner with Award Ceremony
    • Location: Newport III (Grand Ballroom)
  • Dinner
    • Location: Newport IV, V
    • We accommodate dietary restrictions, including Indian and Halal options.

8:00 AM – 9:00 AM

  • Breakfast
    • Location: Liberty Ballroom
    • We accommodate dietary restrictions, including Indian and Halal options.
  • Registration
    • Location: Foyer

9:00 AM – 10:00 AM

  • Keynote Presentation: The State of Independent Pharmacies
    • Location: Newport III (Grand Ballroom)
    • Presenter: Mark Ey, Senior Vice President and Chief Operating Officer, National Community Pharmacists Association

10:00 AM – 10:30 AM

  • Sponsor Presentation: Pharmacy Partnership Incentive Program 2025 Updates & 2026 Strategy
    • Location: Newport III (Grand Ballroom)
    • Presenters:
      • Pam Minichiello, Product Manager, Hypen
      • Bhavesh Modi, Vice President, Pharmacy & Dental, Healthfirst

10:30 AM – 11:00 AM

  • Vendor Showcase & Service Centers with Coffee Break
    • Location: Newport I&II

11:00 AM – 12:00 PM

  • Keynote Presentation: Agents in the Aisle: Harnessing AI to Reduce Distractions in Pharmacies
    • Location: Newport III (Grand Ballroom)
    • Presenter: Darrell Hyde, CTO at PrimeRx
  • Presentation: DSCSA and Your Pharmacy
    • Location: Newport IV
    • Presenters:
      • Justin Hammerling, Senior VP of Business Development, Infinitrak

11:00 AM – 12:30 PM

  • CE Presentation: Pharmacy Law Update 2025
    • Location: Newport V
    • Presenters:
      • Satish Poondi, Partner and Co-Chair, Trenk Isabel Siddiqi & Shahdanian, P.C.
      • Angelo Cifaldi, President and Managing Director of Wilentz, Goldman & Spitzer, P.A.

12:00 PM – 1:30 PM

  • Lunch
    • Location: Liberty Ballroom
    • We accommodate dietary restrictions, including Indian and Halal options.
  • Exhibitor Hall Open
    • Location: Newport I & II

1:00 PM – 2:30 PM

  • PrimeRx Session: PrimeRx Enterprise-Deep dive/What’s new?
    • Location: Newport III (Grand Ballroom)
    • PrimeRx Presenter:
      • Khaled Khan, Director of Product Management
  • CE Presentation (cont.): Pharmacy Law Update 2025
    • Location: Newport V
    • Presenters:
      • Satish Poondi, Partner and Co-Chair, Trenk Isabel Siddiqi & Shahdanian, P.C.
      • Angelo Cifaldi, President and Managing Director of Wilentz, Goldman & Spitzer, P.A.

2:30 PM – 3:00 PM

  • Closing Session:
    • Vendor Showcase and Service Centers with Coffee Break.
    • Farewell Raffle
    • Location: Newport I&II

Featured Presentations

Agents in the Aisle: Harnessing AI to reduce distractions in pharmacies

Presented by Darrell Hyde, Chief Technology Officer, PrimeRx

CE Session: Pharmacy Law Update 2025

Presented by

  • Satish Poondi, Partner and Co-Chair, Trenk Isabel Siddiqi & Shahdanian, P.C.
  • Angelo Cifaldi, President and Managing Director of Wilentz, Goldman & Spitzer, P.A.

DSCSA and Your Pharmacy

Presented by Justin Hammerling, Senior Vice President of Business Development, InfiniTrak

Enhanced Reimbursement for Independent Community Pharmacies

Presented by Cole Page, VP of Sales, GeriMed

How to Get a Grip on Your Pharmacy with EOS

Presented by Tim Tannert, President and Founder, CultureCures | Certified EOS Implementer®,  EOS Worldwide

Service as Our Superpower: Building Pharmacies that Save the Day

Presented by Dr. Mayank Amin, Owner, Skippack Pharmacy

The State of Independent Pharmacy 2025

Presented by Mark Ey, Senior Vice President and Chief Operating Officer, National Community Pharmacists Association

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